Privacy policy

Last updated: July 31, 2026

At LUXRLYST, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our services, or purchase products from our store.

By using the LUXRLYST website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Order and purchase details

  • Payment information processed through trusted payment providers

  • IP Address

  • Order history

  • Communications with our customer support

We may also collect information automatically through cookies and similar technologies when you browse our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and tracking updates

  • Process refunds, returns, and cancellations

  • Manage customer accounts

  • Improve our website, products, and services

  • Understand website usage and customer preferences

  • Prevent fraud and unauthorized transactions

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Online payments may be processed securely through third-party payment providers such as Razorpay or other payment methods enabled on our Shopify store.

LUXRLYST does not intentionally store your complete debit card, credit card, or UPI PIN information on its own systems. Payment information is handled by the applicable payment provider according to its security and privacy practices.

4. Order Fulfillment

Some products sold through LUXRLYST may be fulfilled by third-party suppliers, logistics companies, or fulfillment partners.

When necessary to process and deliver your order, we may share relevant information, such as your:

  • Name

  • Shipping address

  • Mobile number

  • Order details

with the supplier, logistics provider, or fulfillment partner responsible for completing your order.

5. Shopify

Our online store is powered by Shopify. Shopify provides services that help us operate our storefront, checkout, customer accounts, payments, security, and other ecommerce functions.

Information processed through Shopify is also subject to Shopify's applicable privacy practices.

6. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to:

  • Keep the website functioning properly

  • Maintain shopping-cart functionality

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Analyze traffic and trends

  • Support marketing and advertising where applicable

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

7. Sharing of Information

We do not sell or rent your personal information.

Where reasonably necessary to operate our business, we may share information with:

  • Shopify

  • Payment processors

  • Shipping and logistics providers

  • Product suppliers and fulfillment partners

  • Customer-support providers

  • Website technology and analytics providers

  • Marketing service providers where applicable

  • Government authorities or law-enforcement agencies when legally required

We only seek to share information that is reasonably necessary for the relevant purpose.

8. Data Security

We use reasonable technical and organizational measures designed to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide customer support

  • Maintain business and accounting records

  • Prevent fraud

  • Resolve disputes

  • Meet legal, tax, or regulatory requirements

When information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Marketing Communications

Where permitted by applicable law and, where required, with your consent, we may send you:

  • New product announcements

  • Special offers

  • Discounts

  • Promotional messages

  • Store updates

You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us.

Transactional messages, such as order confirmations, payment confirmations, and shipping updates, may still be sent when necessary to provide services you requested.

11. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where legally permitted

  • Withdraw consent where applicable

  • Contact us with questions or privacy concerns

To make a privacy request, contact us using the information provided below.

12. Children's Privacy

The LUXRLYST website is not intended for children to provide personal information independently.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites, applications, payment providers, social-media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policy of any third-party service before providing personal information.

14. Data Transfers

Some of our service providers, technology providers, suppliers, payment processors, or logistics partners may process information from locations outside your state or country.

Where required, we seek to use appropriate safeguards and comply with applicable data-protection requirements.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how LUXRLYST handles your information, please contact us:

LUXRLYST

Website: https://luxrlyst.myshopify.com/

Email: luxrlystofficial@gmail.com

17. Important Notice

This Privacy Policy is intended as a general ecommerce privacy-policy template and should accurately reflect the services, apps, payment gateways, suppliers, fulfillment providers, analytics tools, advertising services, cookies, and other technologies actually used by LUXRLYST.